FAQs

At Islandbreeze Vibe our goal is to offer you the best shipping options, no matter where you live. We work with suppliers around the world to source high quality products. Our suppliers typically ship orders within 48 hours of receiving an order. From that point, it takes 4 to 7 days for the product to arrive. As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is at all times. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

After your order is dispatched, you'll receive a shipping confirmation email that contains your tracking information. If for any reason your tracking number doesn't work, please reply to the email and someone will assist you.

We will happily replace or refund lost or damaged orders free of charge.

We deliver to the majority of countries around the world. If there are any issues, we will contact you directly.

Products are occasionally sent separately to reach you as quickly as possible, to avoid additional charges or because they are being sent from separate distribution centres.

Our products are manufactured and sent from all over the world to give you the best possible prices, whilst maintaining a high level of quality.

Yes, if your order hasn't been sent yet, please contact us and we'll be happy to change your order. Orders that have already been dispatched cannot be changed.

Yes, if your order hasn't been sent yet, please contact us and we'll be happy to cancel your order. Orders that have already been dispatched cannot be cancelled.

Yes, returns can be made up to 30 days after receiving your order, as long as they're unused and in their original packaging. To initiate a return, please contact us and we'll provide you with the closest returns address to you. Once we've received your return, we'll email you with a refund confirmation.

Yes, exchanges can be made up to 30 days after receiving your order. To initiate an exchange, please contact us and we'll provide you with the closest returns address to you. Once we've received your return, we'll email you once your exchange order has been dispatched.

Please use our Contact Form or email :support@islandbreezevibe.com